Little Loop FAQs

Frequently asked questions

A little help with payments, passing things on and getting started.

Know what is protected. Cash payments are arranged directly in chat and are not covered by Little Loop. Card payments use a handover PIN to release seller payout; this does not cover the condition of the item. Always inspect the item before paying directly or sharing your PIN.

Payments and the handover PIN

Buying, selling and swapping

Your account and getting help

Still need a hand? Contact Help and support. Read our Terms and Safety & prohibited items policy for more detail.

Little Loop FAQs

Frequently asked questions

Payments and the handover PIN

Can I pay cash on collection?

What does card-payment protection cover?

When will my card-sale money reach my bank?

When should I share my PIN?

What if the item is damaged or different from the listing?

Can I get a refund after the seller’s payment is released?

Are there fees for paying by card?

How do I accept card payments as a seller?

Buying, selling and swapping

What can I do on Little Loop?

How do I find items near me?

How do I list an item or give it away?

Can I buy or sell a child car seat?

What should I know before buying a second-hand car seat?

How do swaps work?

Does sending a request take payment?

How long do I have to pay by card?

Who arranges collection or drop-off?

Can I cancel a request?

How do I mark a deal complete?

Your account and getting help

Can I save items or searches?

How do I report a listing or member?

How do I contact Little Loop?